Terms of service

Last updated: 20 October 2026

Welcome to Nowzeo. These Terms of Service govern your access to and use of our website and the products and services offered through it. By visiting our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

1. General Terms

Nowzeo operates this online store to offer customers a convenient way to discover and purchase everyday products.

By using our website, you confirm that you are legally capable of entering into a binding agreement or are using the website with the involvement and consent of a parent or legal guardian, where required by law.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraud, incorrect pricing, product unavailability, or a fulfilment issue. Any such action will be handled in accordance with applicable law.

2. Products and Descriptions

We aim to display accurate product descriptions, images, specifications, colours, dimensions, and prices.

However, slight variations may occur due to lighting, photography, display settings, packaging, or manufacturer updates. Product images should be read alongside the written description and specifications.

If a product is materially different from its description, defective, or incorrect, please contact us so we can review the issue under our Return, Refund & Cancellation Policy and applicable law.

3. Pricing and Availability

All prices and applicable charges will be displayed on our website in Indian Rupees (INR), unless stated otherwise.

Prices, offers, and product availability may change without prior notice. Changes will not affect an order already accepted, except where correction or cancellation is legally permitted, such as in cases involving an obvious pricing error or an unavoidable fulfilment issue.

If an order cannot be fulfilled after payment, we will notify you and arrange any refund due in accordance with applicable law.

4. Orders and Order Confirmation

When you place an order, you agree to provide accurate and complete information, including your name, delivery address, mobile number, and payment details where applicable.

An order confirmation acknowledges that we have received your order; it does not necessarily mean the order has been dispatched.

We may contact you to verify order details or clarify information needed for fulfilment. If an order cannot be processed, we will communicate the next steps and arrange any refund due.

5. Payments

We offer the payment methods displayed at checkout, which may include prepaid online payments and Cash on Delivery (COD), depending on availability.

Prepaid transactions are processed through the applicable payment service provider. We do not intentionally collect or store complete payment card details on our own systems.

For COD orders, customers are responsible for paying the amount shown for the order at the time of delivery.

6. Shipping and Delivery

Delivery estimates, shipping charges, tracking information, and other delivery terms are described in our Shipping & Delivery Policy.

Delivery timelines are estimates unless expressly stated otherwise. Delays may occur due to courier operations, weather, public holidays, regional restrictions, product availability, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and reachable contact details.

7. Returns, Refunds, and Cancellations

Eligible products may be requested for return within 7 days of delivery, subject to the applicable return conditions.

Return eligibility, cancellation procedures, refund processing, and any applicable charges are explained in our Return, Refund & Cancellation Policy.

Nothing in these terms removes or restricts any consumer rights or remedies available under applicable law.

8. Promotions and Discounts

Promotional offers, discount codes, and special prices may be subject to additional conditions, validity periods, and product eligibility requirements.

Unless stated otherwise, promotions cannot be combined with other offers. We reserve the right to correct genuine errors or withdraw an offer where legally permitted, while respecting orders and consumer rights as required by law.

9. Website Use

You agree not to misuse our website, attempt unauthorised access, interfere with its operation, submit fraudulent orders, or use the website for unlawful purposes.

We may restrict access or take appropriate action where misuse is reasonably suspected, subject to applicable law.

10. Intellectual Property

Website content, including the Nowzeo name and logo, written content, graphics, design elements, and other original materials, may be protected by intellectual property laws.

You may not copy, reproduce, distribute, or commercially use protected materials without the relevant permission, except where permitted by law.

Product images and other materials may belong to their respective rights holders. Their use does not imply ownership by Nowzeo.

11. Third-Party Services and Links

Our website may use third-party services for payment processing, website functionality, analytics, shipping, or other operational purposes. It may also contain links to external websites.

Third-party services operate under their own terms and privacy policies. We are not responsible for independent third-party websites or services beyond the responsibilities imposed on us by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Nowzeo will not be responsible for indirect or incidental losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights and remedies.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that your information may be processed as described in that policy for purposes such as order processing, customer support, payment handling, and delivery.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.

The latest version will be published on this page with the updated date. Changes will apply as permitted by applicable law.

15. Governing Law and Disputes

These terms are governed by the laws of India. Any dispute will be handled by the appropriate authority or forum in accordance with applicable Indian law and consumer protection requirements.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

Brand: Nowzeo
Email: nowzeo@gmail.com

Thank you for choosing Nowzeo.